Privacy Policy
The Johnquel Neal Firm respects your privacy and is committed to protecting your personal data. This Policy will inform you as to how we look after your personal data, including when you visit our website.
We will never sell your personal data to a third party.
Important Information and Who We Are
Purpose of this Policy
This privacy policy aims to give you information on how The Johnquel Neal Firm collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter, download content, register for events or webinars, or take part in a survey.
This website is not intended for children and we do not knowingly collect data relating to children.
Controller
The Johnquel Neal Firm is the controller and is responsible for your personal data (collectively referred to as “The Johnquel Neal Firm”, “we”, “us” or “our” in this privacy policy).
Our Office Manager is responsible for overseeing questions in relation to this privacy policy. If you have any questions, including any requests to exercise your legal rights, please contact our Office Manager using the details set out below.
Contact Details
The Johnquel Neal Firm
Changes to This Policy and Your Duty to Inform Us of Changes
This version was last updated in June 2025.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Third-party Links
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
When you leave our website, we encourage you to read the privacy notice of every website you visit.
The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified.
We may collect, use, store and transfer different kinds of personal data about you, including:
- Identity Data: first name, last name, username, title, photos or other images
- Contact Data: billing address, delivery address, email, telephone numbers, social media accounts
- Financial Data: bank account and payment card details
- Transaction Data: payment details, order history
- Technical Data: IP address, login data, browser type and version, time zone, plug-in types, OS, platform
- Profile Data: username/password, interests, preferences, feedback
- Usage Data: information on how you use our website, products, and services
- Marketing and Communications Data: your preferences in receiving marketing
We also collect Aggregated Data for statistical purposes, which is not personal data under the law.
We do not collect any special categories of personal data or information about criminal convictions and offenses.
If You Fail to Provide Personal Data
Where we need to collect personal data by law, or under a contract, and you fail to provide that data, we may not be able to perform the contract (e.g., providing services). We will notify you if this is the case.
How Is Your Personal Data Collected?
We collect your data through:
- Direct interactions
- Automated technologies or interactions (e.g., cookies, server logs)
- Third parties or publicly available sources
How We Use Your Personal Data
We will only use your personal data when the law allows us to, most commonly:
- To perform a contract
- Where it is in our legitimate interests
- To comply with a legal or regulatory obligation
We generally do not rely on consent except for marketing communications.
Purposes for Which We Will Use Your Personal Data
Examples of how we use your data include:
- To register you as a new customer
- To manage payments and provide support
- To notify you of changes to our terms or policies
- To invite you to leave a review or take a survey
- To administer website functionality and protect against fraud
- To deliver content and ads relevant to you
- To use analytics to improve our website and services
- To send recommendations about goods or services
Marketing
You may receive marketing communications if you’ve:
- Requested information
- Purchased a product or service
- Entered a competition or promotion
You may opt out at any time using the unsubscribe link or by contacting us.
Cookies
You can set your browser to refuse cookies or alert you when cookies are being used. Some site functions may not work properly if cookies are disabled.
Change of Purpose
We will only use your data for the purposes we collected it, unless we reasonably believe we need to use it for another purpose that is compatible with the original one.
Disclosures of Your Personal Data
We may share your data with:
- Internal or external third parties
- Parties to whom we may sell or transfer our business
All third parties are required to respect your data and process it in accordance with the law.
Security
We implement appropriate security measures to prevent unauthorized access to your personal data and restrict access to only those with a legitimate business need.
Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal and accounting requirements.
Your Legal Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Erase your personal data
- Object to processing
- Restrict processing
- Transfer your data to you or another party
- Withdraw consent at any time
To exercise any of these rights, please contact us.
